Privacy Policy | VKGK Group

Account means a unique account created for you to access our website or parts of it.
Company, referred to as "the Company", "we", "us" or "our", means Deepaangan Realtors LLP, Corporate Office: B 701, Lehariya, Airport Road, near Jawahar Circle, Jaipur 302017, India.
Cookies are small files placed on your computer, phone or other device by a website. Among other things, they record details of your activity on that website.
Device means any device used to access the website, such as a computer, phone or tablet.
Personal Data, also called personal information, means any information relating to an identified or identifiable individual.
Service means this website.
Service Provider means any person or company that processes data on our behalf. This includes outside companies or individuals we engage to run the website, provide services on our behalf, perform related services, or help us understand how the website is used.
Usage Data means data collected automatically, either generated by your use of the website or produced by the website infrastructure itself. The duration of a page visit is one example.
Website means VKGK Group, accessible at www.vkgkgroup.com
You means the individual using this website, or the company or legal entity on whose behalf that individual is using it.

Information we collect

Personal data

When you use this website, we may ask you for information that can be used to contact or identify you. This may include:

Your name
Your email address
Your phone number

Usage data

Usage data is collected automatically.

It may include your device's IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on each page, unique device identifiers and other diagnostic data.

If you access the website from a mobile device, we may also collect the type of device, its unique ID, its IP address, the mobile operating system, the mobile browser you use, and similar diagnostic data.

We may also collect information your browser sends whenever you visit the website.

Cookies and tracking

We use cookies and similar technologies to understand how the website is used and to store certain information. These include beacons, tags and scripts.

Cookies. A cookie is a small file placed on your device. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. If you refuse cookies, some parts of the website may not work.

Web beacons. Some sections of the website and some of our emails contain small electronic files known as web beacons, also called clear gifs, pixel tags or single pixel gifs. These let us count visitors to a page or recipients who opened an email, and help us check system and server integrity.

Cookies are either persistent or session based. Persistent cookies stay on your device after you go offline. Session cookies are deleted the moment you close your browser.

Where the law requires it, we use cookies that are not essential, such as analytics, advertising and remarketing cookies, only with your consent. You can withdraw or change that consent at any time through our cookie preferences tool, where available, or through your browser or device settings. Withdrawing consent does not affect processing that already took place while consent was in force.

We use the following cookies:

Essential cookies. Session based, managed by us. These make the website work. They authenticate users and help prevent fraudulent use of accounts. Without them, the services you have asked for cannot be provided.
Cookie notice cookies. Persistent, managed by us. These record whether you have accepted the use of cookies on this website.
Functionality cookies. Persistent, managed by us. These remember choices you make, such as your login details or language preference, so you do not have to enter them again on every visit.

How we use your information

We may use your personal data to:

Run and maintain the website, including monitoring how it is used
Manage your account and your registration as a user
Perform a contract, including the sale of any product or service you have purchased from us
Contact you by email, phone, SMS or similar electronic means about updates, services, bookings and security notices where relevant
Send you news, offers and information about projects and services similar to those you have enquired about, unless you have opted out
Respond to and manage your requests
Evaluate or carry out a merger, restructuring, sale or transfer of any part of our business, where customer data forms part of the assets involved
Analyse usage trends, measure the effectiveness of our campaigns, and improve the website, our services and your experience

Who we share it with

Service providers. To monitor and analyse how the website is used, and to contact you on our behalf.
In a business transfer. In connection with, or during negotiations for, any merger, sale of company assets, financing or acquisition of part or all of our business.
Affiliates. Our parent company, subsidiaries, joint venture partners and companies under common control. We require them to honour this policy.
Business partners. To offer you certain products, services or promotions.
Other users. If the website has public areas, anything you post there can be seen by other users and may be distributed publicly.
With your consent. For any other purpose you agree to.

How long we keep it

We keep your personal data only as long as necessary for the purposes set out in this policy. We may keep it longer where required to meet legal obligations, resolve disputes, or enforce our agreements and policies.

Where we can, we shorten retention periods or reduce identifiability by deleting, aggregating or anonymising data. The periods below are maximums. We may delete or anonymise data sooner once it is no longer needed.

Account information. Kept for as long as your account is active, and for up to 24 months after closure, to resolve any issues or disputes that arise afterwards.
Customer support data. Support tickets and correspondence are kept for up to 24 months after the ticket closes, so we can handle further enquiries, monitor service quality and defend legal claims. Chat transcripts are kept for up to 24 months for quality assurance and training.
Usage data. Website analytics data, including cookies, IP addresses and device identifiers, is kept for up to 24 months from collection. Server logs, including IP addresses and access times, are kept for up to 24 months for security monitoring and troubleshooting.

Usage data is kept longer only where necessary for security, fraud prevention or legal compliance.

We may keep personal data beyond these periods where:

The law requires it, for example financial records for tax purposes
It is needed to establish, exercise or defend a legal claim
You have asked us to keep specific information
It exists in backup systems scheduled for routine deletion

You can ask us how long we will keep your data by contacting us.

Once a retention period ends, we either delete the data from our active systems, or convert it into anonymous statistical data that cannot be traced back to you. Anonymised data may be kept indefinitely for research and analytics. Residual copies may remain in encrypted backups for a limited period in line with our backup schedule, and are not restored except where required for security, disaster recovery or legal compliance.

Transfers outside your jurisdiction

Your information is processed at our offices and at any other location where the parties involved in processing are based. This means it may be transferred to and held on computers outside your state, province or country, where data protection laws may differ from those where you live.

Where the law requires it, we apply appropriate safeguards to international transfers. We take all steps reasonably necessary to ensure your data is handled securely and in line with this policy. No transfer takes place to an organisation or country unless adequate controls are in place.

Your rights over your data

You can ask us to delete the personal data we hold about you, or ask for our help in deleting it.

The website may allow you to delete certain information yourself. You can also update, correct or delete your information by signing in to your account, where you have one, and going to account settings. Alternatively, contact us and we will help.

Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.

When we may disclose your data

Business transactions. If we are involved in a merger, acquisition or asset sale, your data may be transferred. We will give notice before it is transferred and becomes subject to a different privacy policy.
Law enforcement. We may be required to disclose your data by law, or in response to a valid request from a public authority such as a court or government agency.
Other legal reasons. We may disclose your data where we believe in good faith that it is necessary to comply with a legal obligation, protect our rights or property, investigate possible wrongdoing connected to the website, protect the personal safety of users or the public, or protect against legal liability.

Security

We take the security of your personal data seriously. That said, no method of transmission over the internet and no method of electronic storage is completely secure. We use commercially reasonable means to protect your data, but we cannot guarantee absolute security.

Children's privacy

This website is not directed at anyone under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has given us personal data, please contact us. If we discover we have collected data from someone under 18 without verified parental consent, we will remove it from our servers.

Links to other websites

This website may contain links to sites we do not operate. If you click a third party link, you will be taken to that party's site. We recommend reviewing the privacy policy of every site you visit.

We have no control over, and take no responsibility for, the content, privacy policies or practices of any third party site or service.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page, and we will update the date at the top.

Where the change is significant, we will let you know by email or through a notice on the website before it takes effect. Changes take effect once posted here.

Contact us

Questions about this policy can be sent to info@vkgkgroup.com

Deepaangan Realtors LLP
B 701, Lehariya, Airport Road, near Jawahar Circle, Jaipur 302017, Rajasthan, India